EAN Service Degradation

Dear customer

The issue is resolved and normal service has been restored.

We’re sorry for any inconvenience caused during the disruption.

If you require further information please contact your account team.

Thank you for understanding.

HRS Product Operations

Dear customer

There is a degradation of partner service that impacts EAN hotels, resulting with failed bookings for EAN hotels. Issue has been reported to the partner service. In the meantime EAN hotels won’t be shown and you want be able to cancel bookings.

Please accept our sincere apologies for the inconvenience caused and thank you for your understanding.

HRS Product Operations