1 - Investigating - HRS service notification

Minor incident Connect Corporate Booking Portal HRS Web Service API HRS Concur API Mobile GDS Apps Amadeus Cryptic Amadeus MS Sabre Travelport
2026-07-21 13:28 CEST · 5 hours, 1 minute

Updates

Resolved

Dear customer

The issue is resolved and normal service has been restored.

We’re sorry for any inconvenience caused during the disruption.

If you require further information please contact your account team.

Thank you for understanding.

HRS Product Operations

July 21, 2026 · 18:30 CEST
Issue

Dear Customer,

We are investigating a degradation of our services and are working with the highest priority to determine the impact and restore full service.

Please accept our sincere apologies for the inconvenience caused, and thank you for your understanding.

HRS Product Operations

July 21, 2026 · 13:28 CEST

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